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OUR FACTORY

About us



We are a company that specializes in the production, sales, design, technical consulting, maintenance, and service of safety light curtain sensors, safety carpet sensors, safety touch sensors, laser radar sensors, safety door locks. The company has been established for more than 10 years, and through continuous efforts, our products have been continuously developed and innovated. We currently have more than 30 types of products in sales, specializing in the "safety" series of products. Our customers cover major manufacturing industries across the country, including home appliance manufacturing and hardware processing. Safety light curtains are mainly used in stamping machinery, shearing machines, injection molding machines, hydraulic presses, etc. Laser radar is used in shipping ports, industrial applications, transportation industries, and AGV industries, In the mechanical industry and other industries, safety carpets are used around equipment such as heavy-duty machine tool processing, robot workstations, automotive assembly lines, pipe bending machines, tire forming machines, and so on.

All employees of our company will continue to adhere to the goals of "safety, quality, efficiency, standardization, and harmony", provide...

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FAQs

FAQs

Q.How to provide technical support after purchase?

A.1: If users encounter any problems during use, they can consult the service hotline at any time to ensure that your problems are solved promptly and smoothly; "One-stop" service: The company uses multiple methods (telephone, WhatsApp, email) to effectively Answer customer questions and provide technical support at any time.

A.2: When assisting in solving technical problems that may be encountered, users please tell us the product model, working conditions, and wiring methods so that we can solve the problem for you quickly and accurately.


Q.Software not working?

A.Cyndar's software upgrades and conversion measures ensure that users are always provided with the latest technology. When your software cannot connect to the latest purchased product, please delete the software and download and install it again.

Q:About warranty

A:18-month warranty: Users can enjoy the free warranty service provided by our company within 18 months after purchasing the product (if the warranty needs to be returned, the user needs to pay the shipping fee); some products provide a 12-month warranty; I hope this will reassure you regularly cooperate with us.

Q: What are our services?

A: 1The professional pre-sales team will guide customers how to choose the most suitable products, answer users' questions one by one, and eliminate users' questions.Please review the following terms and conditions, if you have any questions or concerns, please feel free to contact us.

A.2:The company provides users with long-term technical consultation, technical training, product upgrades and other services to make customers feel more at ease.

PACKING & SHIPMENT

Cyndar always ensures that the testing equipment sold to customers has stable performance. All products are based on ISO 9001 quality management system and strict quality control. Cyndar is certified and meets international standards

OUR PARTNERS

Cyndar is a global provider of smart sensors and industrial automation technology solutions. We are committed to providing high-quality products, customized system integration and excellent cost control. It provides the perfect basis for controlling processes safely and efficiently, protecting individuals from accidents and preventing environmental damage.

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