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Pre-sale Service

  • Q:About warranty

    Q:About warranty 18-month warranty: Users can enjoy the free warranty service provided by our company within 18 months after purchasing the product (if the warranty needs to be returned, the user needs to pay the shipping fee); some products provide a 12-month warranty; I hope this will reassure you regularly cooperate with us.
  • Q: What are our services?

    Cyndar strive to provide customers with the best buying experience by prioritizing flexibility and customer service.
  • Q.How to customize products according to working conditions?

    How to customize products according to working conditions? A.1: Tailor-made: The company can design and produce individually according to the user's special circumstances and requirements; design the best intelligent solution according to your industry needs. A.2: You can contact us via email, WhatsApp or WeChat to tell us your needs and working conditions. We will choose the right product for
  • Q: Do you have the specific QC department?

    Q: Do you have the specific QC department? A: Of course, we have specific quality control department. Our company adopts a strict quality control system and service system. Cyndar employees will conduct a series of tests on any product before selling it to ensure that there are no quality issues before sale.
  • Q: What logistic forwarder do you usually work with?

    What logistic forwarder do you usually work with? A: We work with DHL, TNT, UPS, FEDEX and other logistric forwarders, own the competitive price and discount. Assigned your own forwarder for shipment is available.
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